Adobe Premiere Pro

Error:File import failure

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Unsupported audio rate in fileEdit

  • This might be a conflict between different DVD players. Try uninstalling PowerDVD or Nvdvd. Make sure you reboot before trying to import again or you might get the "Unsupported format or damaged file" error.
  • Mr.x said:
I have gotten this error when trying import .gif animation files; made with PSCS2 and animated in ImageReady CS2

Unsupported format or damaged fileEdit

  • Some files (like Windows Media files) can contain digital rights management that prevents them from being used in editors.
  • See Can't Import .wma Files
  • AVI files recorded using the capture feature can also have this error if the capture was not successful.
  • Restart your computer and check all files are valid.
  • See also these items.

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