IssueEdit

Premiere Pro produces "error compiling..." message including the text "Unknown error"

Possible SolutionsEdit

• Adobe technical support documents:
  • kb330380: Export to MPEG or DVD causes freeze or error "...failed to return a video frame" (Premiere Pro 1.x)
  • kb330725: Troubleshoot errors or freezes when you burn DVDs (Adobe Premiere Elements 1.0)
  • kb332331: Error: "Error compiling movie" during render or export (Adobe Premiere Pro, Premiere Elements)
  • kb332562: Troubleshoot creating and importing Adobe Dynamic Link compositions (Production Studio on Windows)

• In the thread “MPEG export process : UNKNOWN ERROR” it has also been noted that having a Matrox capture card can cause the problem.

• Ken Fong said:

the same thing happens to me consistently when i'm exporting timelines greater than about 30 minutes: i get "unknown error". the solution that works for me is to delete the .xmpses file that's generated. then the mpeg files import into encore.

• Mike Howeth said:

i discovered that the error was occurring at exactly the point where one nested sequence contained nothing at all on the timeline - the previous clip was set to fade to black, the next was set to fade in from black, and the intervening small space was simply empty. i added black video to that empty spot, and this error went away.

• Thomas W. Miller said:

I found my solution. I had to Delete out all of my Preview Files, rerender and try again.

• boneless29 said:

For me, the solution was to change the scratch disk from one hard drive to another. I have no idea why, but it worked!

See AlsoEdit

• These items.

I tried all the suggestions listed above plus putting the opacity keyframes and it worked.